Code of Ethics

As a professional declutterer, I agree to manage my personal and professional conduct in order to maintain public confidence in the integrity of this industry and service (regulated by APDO.uk), and to encourage fair and equitable practices among all engaged in the organising profession.

Clients

1. I will keep confidential all client information, both business and personal, except in very exceptional and specific circumstances where I am obliged by law to disclose such information.
2. Irrespective of who instructs me or pays for my services, I will always maintain the confidentiality of my client i.e., the person with whom I am working and who is receiving the benefit of my services and professional help.
3. I will provide clear and honest information about my professional qualifications and expertise and will accurately represent those qualifications in any verbal and/or written communications and in any promotional materials.
4. I will only undertake work within the areas of my expertise, abilities and competence. If and when appropriate, I will invite clients to seek other forms of professional help.
5. I will communicate in advance all terms and conditions to clients, including fees, expenses, likely methods of working and cancellation policies.
6. I will disclose to clients information regarding existing or potential commercial gains for me personally from recommending specific goods or services.